How to Stand Up for Your Boundaries

Whether it’s at home, out with friends, or in the office, we have all at some point been in the position where a boundary of ours was breached. At the agency, we recently came across a similar issue where lines were crossed by a client and things needed to be addressed. In today’s episode, I discuss ways to mitigate these difficult situations–specifically, through intention, boundary-setting, and effective communication–and provide a step-by-step process on how to navigate difficult relationships in your business when they do arise. 

We’re talking about: 

• Red flags

• Approaches to working with clients for your business: sales process, payments, retainers, refunds, welcome packets, meetings, and more

• Transparency, intention and effective communication

• Getting EVERYTHING in writing!

• De-escalation strategies when addressing issues with clients

This one’s for my spooniepreneurs who are struggling to keep their business running! Click the link below to check out the five systems YOU need for a more efficient business! https://www.resilientbusinesstoolkit.com/spooniepreneur-systems